Last Updated: January 2025
Introduction
OakvilleChiropractor.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit information through our forms.
Information We Collect
Information You Provide
When you use our appointment request form or contact form, we may collect:
- Name
- Email address
- Phone number
- Information about your health concerns (as provided by you)
- Insurance information
- Any other information you choose to provide
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent on pages
- Referring website
- Device information
How We Use Your Information
We use the information we collect to:
- Process and respond to your appointment requests
- Connect you with chiropractic care providers
- Respond to your inquiries and provide customer support
- Improve our website and services
- Send you relevant health information (with your consent)
- Comply with legal obligations
Information Sharing
We may share your information with:
- Healthcare Providers: When you request an appointment, your information is shared with chiropractic providers to facilitate your care
- Service Providers: Third parties who help us operate our website (e.g., form processing services)
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Under Canadian privacy law (PIPEDA), you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Withdraw consent for certain uses of your information
- Request deletion of your information (subject to legal requirements)
To exercise these rights, contact us via our contact form.
Cookies
Our website may use cookies and similar technologies to improve your experience. You can control cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Contact us via our contact form.